Help
Everything here can be done from your dashboard. Still need us? Email hello@nofakejob.com.
Getting started
How do I create an account?
Go to Sign in and enter your work email. If your company is new to NoFakeJob, you’ll add your company name, sector and careers page, then confirm your email from the link we send. No password needed.
How do my jobs get listed?
Add your careers site when you sign up (or later on the Connection page). We check it every day: new roles appear and closed roles come down on their own. Nothing to install. If your jobs are on Workday, Greenhouse, Lever, Ashby or SmartRecruiters, enter that address and we read it directly.
Can updates be faster than daily?
Yes. On the Connection page, Instant updates lets your careers system (Workday, Oracle, iCIMS or any system that can call a URL) send each change within seconds. Use Send setup instructions to IT; it’s optional, and daily updates keep working either way.
Why can’t I use my Gmail or Outlook address?
Employer accounts are tied to your company’s email domain. That’s how we know you really work there.
Plans and billing
What do we get for paying?
Your jobs go into the Verified Employers section at the top of nofakejob.com, above every other listing, with the Verified badge on each confirmed role. You also get the full dashboard: roles, site health, the talent map, benchmarks and the weekly summary.
What do job seekers see?
A Verified Employers section at the top of NoFakeJob, marked “Sponsored”, with your jobs, your logo and the Verified Real Opening badge on each confirmed role.
Is there a free plan?
No. The Verified Employers section is only for employers who pay, which keeps it short and worth a job seeker’s attention. Your dashboard opens as soon as you pay.
How much does it cost?
One price for every employer, whatever your size, with unlimited roles. Your Billing page shows the monthly, yearly and pass prices.
How do I pay?
On the Billing page, choose monthly, yearly or a pass and pay with Stripe. Your jobs go into the Verified Employers section as soon as payment clears.
What’s a pass?
A one-time payment for 90 days in the Verified Employers section. It doesn’t renew. Buying another pass adds its days after your current one ends.
Where are my invoices? How do I change my card?
Billing → Card and invoices. You can update your card, switch between monthly and yearly, and download every invoice.
My payment failed. What now?
Your jobs stay in the Verified Employers section while we retry. Go to Billing → Update card. If the payment can’t be collected, the plan ends: your jobs leave the Verified Employers section and the dashboard waits on the Billing page until you pay again. Nothing is deleted.
Your roles
How do I mark a role filled or still hiring?
Use the buttons in our “Still hiring?” emails (no sign-in needed), on your Overview, or on the Roles page. Roles that leave your careers site close on their own.
What happens to a filled role?
It comes off NoFakeJob right away and stays in your dashboard under Roles → Closed as a record. Filled roles aren’t deleted; they’re part of your hiring history and your days-to-fill numbers.
I marked a role filled by mistake.
Roles → Closed → Reopen. It goes straight back on NoFakeJob.
I marked a role filled but it’s still on our careers site.
We keep it filled for 30 days so you have time to take it down. If it’s still listed after that, we treat it as open again.
Canceling
How do I cancel?
Billing → Cancel renewal. Your plan stops renewing, and your jobs stay in the Verified Employers section until the end of the month or year you already paid for. You won’t be charged again. After that, your account waits on the Billing page with everything saved, ready if you come back.
Can I get a refund?
No. All payments are final, including partly used periods and passes. That’s why canceling runs out your paid time instead of ending it early.
I canceled by mistake.
Billing → Resume plan, any time before your paid period ends.
Your team
How do I add or remove people?
Owners can add teammates with your company email on the Team page, and remove anyone. Removed people can’t rejoin unless an owner adds them back.
What’s the difference between an owner and a member?
Owners manage billing, the team, the careers site and the account. Members work with roles and site health.
Our only owner left the company. What do we do?
Any member can go to Team → Ask to become an owner. The owners get an email. If nobody answers within 14 days, the request is approved automatically.
Can we approve new teammates before they get in?
Yes. Team → Who can join → Owner approval.
Your account
How do I change our company name or sector?
Settings → Company (owners only).
How do I close our account?
Settings → Close account (owners only). Renewal is canceled (your jobs stay in the Verified Employers section until the paid period ends), everyone is signed out, and your careers site and instant updates are removed. To come back, just sign up again.
Do you collect applicants’ data or resumes?
No. Job seekers apply on your own careers site. We never collect resumes, and job seekers’ views and saves are only shown to you as totals.